Exchange Process

Step 1 – Send us Exchange Request through  http://www.trendyway.in/index.php?route=account/return/add

Step 2 – Send the product back to us in absolutely new and unused condition. If you need us to pick up from you then there would be a charge of Rs.120 for the pickup. If the Exchange is because of an error at our end then we will not charge for reverse pickup.

Step 3 – We get the product and check and if all is ok then we ship new product to you after deducting Rs.100/- for shipping charges + Rs.50/- for COD charges (if you had ordered through COD) and Rs.100/- for reverse pickup (if you had requested us to pickup). 

Return Process

Step 1 – Send us Return Request describing your problem at http://www.trendyway.in/index.php?route=account/return/add

Step 2 – Send the product back to us in absolutely new and unused condition. If you need us to pick up from you then there would be a charge of Rs.100 for the pickup.

Step 3 – We get the product and check and if all is fine then we will do refund after deducting Rs.100/- for shipping charges + Rs.50/- for COD charges (if you had ordered through COD) and Rs.100/- for reverse pickup (if you had requested us to pickup). All refunds would be in the form of Store Credit / Coupon which you can use for purchasing anything from our site.

 

General Terms